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Privacy Policy

Last updated: 27 May, 2021.

1. INTRODUCTION

Music2Soul Publishing is a UK based company with a continuously expanding music library on our (http://www.music2soul.com) website. Please read this Privacy Policy to provide consent to both documents in order to have permission to use our services.

2. DATA COLLECTED

THE INFORMATION ARE COLLECTED BY US

This notice applies to all information collected or submitted on this website. In our web shop you place and order products, see your orders, personal details in a registered account and you also can make requests by contacting us via our contact form. The types of personal information collected at these pages are:

  • Customer Full Name
  • Address 
  • Billing address 
  • Email address 
  • Phone number

You can submit information about other people or a company. For example, if you order a gift online and want it sent directly to the recipient you will need to submit the recipient’s details. If you are a company and you want to buy licensed music, you will need to submit the company’s details that license will belong to. In these circumstances the types of personal or company information collected are:

  • Company Name
  • Company Address
  • Company Billing Address
  • Company Email Address
  • Company Phone Number
  • Recipient’s Name and Address

 

THE INFORMATION ARE NOT COLLECTED BY US

Credit card and Debit card information. In our web shop you can pay through Paypal or Stripe. Please check PayPal or Stripe of Data Privacy Policy.

DATA STORAGE LOCATION

We are a United Kingdom based company and operate web servers hosted in the UK. Our hosting provider Rochen Limited (UK Registered Office: 11 Dudhope Terrace, Dundee, DD3 6TS, United Kingdom) adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Rochen privacy policy, please see here: Rochen Data Privacy Policy.

REGISTRATION DATA

When you wanna do shopping on our website, you need to create an account for yourself or your business and your personal information, your orders, downloads and licences will be stored within your account. You can see, edit, or delete your personal information at any time. 

DELETE ACCOUNT

PLEASE NOTE: You can delete your account any time but please make sure you have all the purchased material downloaded and they are safely stored on your device before you delete the account. With the deleting process all your datas will be lost. We can not help you if you didn’t download or store your downloads and licences and you lost them.

PURCHASE DATA

To receive a product, you have to have a product number about the purchased item. These numbers will be stored together with your user data. This is required to provide you support on products, downloads issues and our customer service helps you when it’s needed.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website, please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
  • Customise the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

This website may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YOUTUBE

We may use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
  •  

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookies: Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customise your view of the admin interface, and possibly also the main site interface
  • wp-settings-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customise your view of the admin interface, and possibly also the main site interface.

5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators
  • Our customer service when they (in order to provide support for you) need to get the information about the client accounts and access.

6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

SUPPLIER

With placing an order of  merchandise you agree that we will share your personal data or the recipient’s personal data like name, address with the supplier which is necessary to receive your delivery.

7. HOW LONG WE RETAIN YOUR DATA

When you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. After you delete your account all the datas of yours will be deleted, and we do not retain your datas including your personal, orders, licences and downloads.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorisation. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Music2Soul permits residents of the European Union to use its Service. Therefore, it is the intent of Music2Soul to comply with the European General Data Protection Regulation. For more details please see here: Guide to the EU GDPR Information Portal and the Information Commissioner’s Office Portal.

10. THIRD PARTY WEBSITES

Music2Soul may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Music2Soul website and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the service or site. Music2Soul bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to Music2Soul, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly. By continuously visiting our website and using our services that means you accept the amendments.

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